The Today’s Transitions caregiving listings were created to enable potential customers to better find caregiving facilities and services. It also allows these services and facilities to better reach potential customers by Creating a New Listing if one doesn’t currently exist or Claiming an Existing Listing if it does.
Creating a New Listing
To start creating a new listing, go to the new listing page and select the tier of listing you desire. You will then be asked to create a user account if you don’t currently have one. The credentials for this account will be how you update your listing in the future, manage billing information, and more.
After creating an account, you’ll be taken to a new listing form where you can enter in information about your facility or service. After filling this out, click the “Add to Cart” button and go through the checkout process for the listing. Note that you must follow this process if you selected the Free listing tier, although you will not have to enter in any payment information.
After the checkout is complete, you can edit, delete, or upgrade and downgrade you listing at the Manage Listings Dashboard or change your account password, billing information, or see your order history at your Account Dashboard.
Claiming an Existing Listing
If your facility already has a listing in our directory, you can claim it by first finding the listing via the Caregiving Search page and going to the listing’s details page. If your listing hasn’t been claimed currently, you’ll see a “Claim Listing” button below the title and photos (if applicable). Clicking this button will start the claims process.
If you do not see a claim listing button for your facility or service, please Contact Us for help.
If you have not already done so, you will be asked to create an account before proceeding. The credentials for this account will be how you update your listing in the future, manage billing information, and more.
After creating an account (or logging in to an existing one), you’ll be asked to choose from a number of different pricing options. Note that existing Enhanced Listings in the Today’s Transitions print magazine may be eligible for a $10/month coupon, please contact your TT sales representative for more information.
After choosing a listing tier you’ll be asked to give some more information that will be used to help verify your claim. Finally, select the “Add to Cart” button, this will take you through a checkout process for your listing. In this checkout process, enter in any coupon code you may have in the appropriate box.
Note that you must follow this process even if you are submitting a Free listing, although you will not have to enter in any payment information. You will only be charged once your claim is approved.
After the checkout is complete, the TT team will review your claim. Once it is approved, you will receive an email and will then be able to edit, delete, or upgrade and downgrade you listing at the Manage Listings Dashboard or change your account password, billing information, or see your order history at your Account Dashboard.
Managing Your Listing(s)
The Listings that you own can be managed through the Listing Dashboard, accessible through the ‘Manage Listings’ links at the bottom of the caregiving directory search page or in the site’s footer.
Editing a Listing
In the ‘Listings’ section of the dashboard, select the drop-down menu highlighted by the gear icon and select ‘Edit’. This will take you to a form very similar to the one outlined in the Submit a Listing section where you will be able to change the information regarding your listing. Click the ‘Save Changes’ button at the bottom of the form to update your listing with the changes you made.
Removing a Listing
In the ‘Listings’ section of the dashboard, select the drop-down menu highlighted by the gear icon and select ‘Delete’. This will prompt a pop-up asking you to confirm the deletion of the listing.
Caution: Once your listing is deleted, all associated information with this will be lost and likely unrecoverable. Please proceed with caution.
Upgrading/Downgrading a Listing Subscription
Listings can be upgraded or downgraded in tiers at any time. You can do this through the Subscriptions section of the dashboard by selecting the subscription you would like to modify, then selecting the ‘Upgrade/Downgrade’ button.
Cancelling a Subscription
In the ‘Subscriptions’ section of the dashboard, select the ID of the subscription you would like to cancel. In the corresponding window that opens, select the ‘Cancel’ button. This will send the subscription into a ‘Pending Cancellation’ state, which will then be approved by a site administrator. When a listing is not deleted but it’s subscription is cancelled, it is not removed from the site but is limited to the ‘Free’ listing tier.
Renewing a Subscription
To renew a cancelled subscription, click on the ID of the subscription and hit ‘Renew’ in the corresponding window that opens.
Managing Your Account
The My Account dashboard is where you can manage the information for your user account. You can change your billing information in the ‘Addresses’ tab, change account details like your email and password in the ‘Account Details’ tab, and more.